Pitching Performance Lab User Agreement

Effective Date: May 7, 2026 Version: 2026-05-07

Welcome to PPL

Pitching Performance Lab is a comprehensive training and development platform dedicated to advancing pitching athletes of all ages and skill levels. Through in-person coaching, remote instruction, performance analytics, and family-centered tools, we provide a complete system to support athletic growth and achievement.

TERMS AND CONDITIONS

For your protection and ours, before using our services, both in-person and remotely, you must read and agree to all the Terms and Conditions below. This agreement will need to be signed by a person 18 years of age or older. If you are under 18 years old, a parent or legal guardian will need to read the terms and conditions and agree to them. By agreeing to the terms and conditions, we will work under the assumption that a person age 18 or older has agreed to these terms. By agreeing to the terms and conditions, if you continue to use our services, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions, you may not use our services.

Accessing PPL Content/Instruction

PPL offers training through multiple channels: in-person sessions at our facility, remote instructional programs, video-based education, performance tracking, and specialized assessments. Our services include group and private pitching instruction, strength and athletic development training, throwing programs with phase-based progression, mechanics analysis and video review, wearable fitness integrations, coach-to-athlete messaging, and supporting resources for parents and families. Athletes of all ages can access age-appropriate training, from youth through professional levels. Parents can manage multiple athlete accounts in a unified family dashboard.

User ID, Password and Security

YOU ARE FULLY RESPONSIBLE FOR maintaining the confidentiality of your User ID and password. YOU ARE RESPONSIBLE FOR any and all activities that occur through use of your User ID and password. YOU AGREE TO immediately notify PPL of any unauthorized use of your User ID password or any other breach of security. YOU AGREE NOT TO share your User ID and password with anyone. PPL WILL NOT BE LIABLE FOR any loss you may incur as a result of someone else using your User ID or password, whether with or without your knowledge.

Intellectual Property Rights

PPL owns and will own in perpetuity all Intellectual Property Rights in and to PPL Marks, PPL Websites, PPL Reports, PPL Data, and all related products, services, data, and facilities. This includes all databases, software and apps, in whole or in part, as further adapted therefrom, and the right to use and exploit the results and proceeds thereof.

YOU MAY NOT decompile, disassemble, or reverse engineer any of the software or app. You will not make any claim to encumber or contest ownership of PPL Intellectual Property Rights. YOU MAY NOT COPY, REPRODUCE, DISTRIBUTE, TRANSMIT, DISPLAY OR OTHERWISE UNLAWFULLY USE ANY CONTENT OR MATERIALS IN WHOLE OR IN PART. YOU MAY NOT USE PPL'S NAME, LOGO, OR BRAND WITHOUT AUTHORIZATION.

Recording, Photography, and Likeness Release

This section governs PPL's capture, use, and publication of photographs, video, and audio of the athlete. The marketing-publication portion of this release (the "Optional Marketing Election") is OPTIONAL. Declining the optional election does not affect membership, training, programming, scheduling, billing, or any other PPL service. The non-optional capture-and-instructional-use portion below is binding when this Agreement is signed.

Internal Capture and Instructional Use (Required)

YOU CONSENT TO the recording, photography, and video capture of the athlete's image during training sessions and instructional activities at PPL facilities and at off-site PPL events. PPL may use such recordings, photographs, and videos internally for: coaching feedback delivered to the athlete and their guardians; mechanics analysis and biomechanical breakdowns; the athlete's own training history within the PPL App; quality and safety review; and incident documentation.

Optional Marketing Election

The "Marketing & Likeness — Optional" checkbox presented at signing represents the athlete's (or, for a minor, the parent or legal guardian's) election to GRANT or DECLINE PPL's use of the athlete's likeness for marketing and promotion. Ticking the checkbox GRANTS the marketing election; leaving it unticked DECLINES.

If GRANTED, the marketing election authorizes PPL to use the athlete's name, age, hometown, and likeness — for example, "Jake S., 14, Lexington, KY" — and to edit, adapt, combine, publish, and distribute captured media on PPL-controlled channels and on the platforms PPL uses for marketing, including the PPL website and App, PPL social-media accounts (Instagram, TikTok, YouTube, Facebook, X), email and SMS campaigns, paid digital advertising, printed marketing materials, press and partner features, and educational content. The marketing election is non-exclusive and royalty-free; no compensation is paid for use of the captured media.

For athletes under thirteen, identifying detail is limited to first name (or first name and last initial), age, hometown, and general training context. PPL will not publish a minor's full last name, school name, or exact home address.

What This Release Does Not Authorize

This release does NOT authorize PPL to sell or transfer the athlete's likeness to a third party for that party's independent marketing purposes without separate written consent, use the athlete's image in any defamatory or unsafe context, or disclose private health, financial, or directly-identifying information beyond name (or, for minors, first name and last initial), age, hometown, and general training context. PPL retains editorial discretion; granting the marketing election does not entitle the athlete to appear in any specific campaign.

Revocation

You may change your marketing election at any time by re-signing this Agreement and updating the optional checkbox in your account, or by sending a written request to the address listed below identifying the athlete by full name and PPL membership. Upon receiving a revocation, PPL will stop creating new marketing media of the athlete and will remove from PPL-controlled channels any then-existing public posts featuring the athlete that you specifically request be removed. PPL CANNOT retrieve or remove media that has already been distributed by third parties beyond PPL's control, embedded in printed materials in circulation, or aggregated into long-form content where removal would be technically destructive. Revocation is forward-looking; use of the athlete's likeness up to the date of revocation remains authorized.

Wearable Data and Health Information

If you choose to link wearable fitness devices to your PPL account, YOU CONSENT TO PPL's collection and storage of associated health and fitness data. This data is stored securely and is used solely to support your training and coaching. PPL WILL NOT SHARE this wearable data with third parties without your explicit consent.

YOU ACKNOWLEDGE THAT wearable data is not medical advice and is provided for training and wellness purposes only. YOU RETAIN THE RIGHT TO REVOKE PPL's access to any wearable service at any time by disconnecting the OAuth authorization in your account settings.

Outside Coaches and Third-Party Coaching Relationships

PPL allows you to add "outside coaches" to your athlete profile so they may view your progress and metrics. YOU ACKNOWLEDGE THAT PPL does not vet or endorse any outside coach you add to your account. It is your sole responsibility to verify that any outside coach is qualified and trustworthy. PPL DISCLAIMS ALL LIABILITY for the conduct, advice, or actions of any outside coach.

Fees and Billing

When you select a PPL service YOU ACKNOWLEDGE THAT you have reviewed and agree to pay all applicable fees according to the then prevailing Fee Schedule when due and with a valid payment method. All fees are payable in US dollars. IF YOUR PAYMENT METHOD FAILS OR YOUR ACCOUNT IS PAST DUE, WE MAY USE OTHER COLLECTION PROCEDURES. IF WE ENGAGE COLLECTION AGENCIES OR LEGAL COUNSEL, WE WILL ALSO BE ENTITLED TO RECOVER ANY AND ALL FEES AND COSTS WE INCUR TO COLLECT ANY PAST DUE AMOUNTS.

Current Fee Schedule

Memberships are billed weekly unless otherwise noted.

Youth Pitching, 1x/Week — $55.00/week
Youth Pitching + Hitting, 1x/Week — $90.00/week
Pitching, 1x/Week — $70.00/week
Unlimited Pitching — $85.00/week
Pitching + Hitting, 1x/Week — $105.00/week
Unlimited Pitching + Hitting — $125.00/week
Remote Training — $85.00/week
Drop-in Sessions — $40.00/hour (location-specific rates apply)
Cage Rentals — $40.00/hour (location-specific rates apply)
New Athlete Onboarding Fee — $300.00 (non-refundable, one-time)
Medical Screenings — Determined by provider, charged at time of service

Billing — Weekly Subscription, Not Pay-Per-Session

YOU UNDERSTAND AND AGREE THAT a PPL membership is a weekly subscription to a coached training program — not a pay-per-session purchase. Your card on file is automatically charged on a recurring weekly cadence (or monthly cadence for plans that bill monthly) regardless of whether you attend a session in any given week.

The weekly fee compensates PPL for your phase-based throwing program and the ongoing programming work that maintains it, your coach's preparation, programming review, and availability, your reserved capacity at the Facility, and the PPL App, support, communication channels, and other ongoing services attached to your membership.

YOU ACKNOWLEDGE THAT a missed week, a vacation, an illness, or any other personal scheduling decision does not stop the weekly billing cycle. Sessions are not "credits" carried forward and unused weeks are not refunded. If you need to pause or cancel your membership, you must do so through your account settings or in writing per the Cancellation Policy below; until you do, weekly billing continues on schedule.

This billing model exists because a phase-based throwing program only works as a continuous relationship — your coach plans phases and progressions weeks in advance, and PPL holds your spot accordingly. Pay-per-session pricing for individual lessons is a separate, more expensive product (drop-in sessions and cage rentals on the Fee Schedule) intended for non-members.

Cancellation Policy

Twelve-week minimum commitment. Every PPL membership carries a twelve (12) week minimum training commitment beginning on the date of your first scheduled training session. If you cancel before completing twelve weeks of training, YOU AGREE TO PAY THE REMAINING BALANCE OF YOUR TWELVE-WEEK MINIMUM at the weekly rate of your active membership plan.

PPL will issue you an itemized invoice showing the number of weeks remaining and the total amount due. Payment is due within fourteen (14) days of the invoice date and is processed through the same payment method on file for your membership.

Cancellations after the twelve-week minimum take effect at the end of your current billing cycle. Charges for the current billing period are not refunded. You are fully responsible for cancelling your membership through your account settings or in writing to PPL.

Service Fees, Violations, and Facility Conduct

PPL operates a booked-session model so coaches can prepare programming and supervision in advance. The following service fees may apply:

$20 No-Signup Fee — Showing up to a session you did not book
$10 Wrong-Time Fee — Showing up at a session different from the one you booked
$5 Cleanup Fee — When a coach must clean up after you
$25 Returned-Payment Fee — When a card payment is declined or chargeback is initiated
Equipment damage — Replacement or repair cost of any PPL or partner equipment

Repeated or serious conduct violations may result in suspension of booking privileges or termination of membership.

Limitation on Liability

The App and Services are provided "as is" and "as available" without warranty of any kind. WE MAKE NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. YOU AGREE THAT WE WILL NOT BE LIABLE FOR DAMAGES, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL OR INCIDENTAL DAMAGES, ARISING OUT OF OR RELATED TO THE USE OR INABILITY TO USE OUR SERVICES, THE VIDEOS, THE APP, OR OUR SOFTWARE.

If we are found liable, OUR LIABILITY TO YOU OR ANY THIRD PARTY WILL BE LIMITED TO the greater of (a) the total fees you paid us for the service(s) at issue, or (b) $100.

Waiver of Injury Liability

By signing this Agreement, YOU UNDERSTAND AND ACKNOWLEDGE that the training, programs, and events held by PPL may expose you to hazards and physical risks of serious injury or death, including but not limited to risks inherent in athletic training, throwing activities, physical conditioning, and use of training equipment.

YOU HEREBY ACKNOWLEDGE OUR RESPONSIBILITY IN COMMUNICATING ANY PHYSICAL AND PSYCHOLOGICAL CONCERNS THAT MIGHT CONFLICT WITH PARTICIPATION IN ACTIVITY. After having read this waiver and knowing these facts, YOU AGREE TO HOLD HARMLESS, WAIVE AND RELEASE PPL AND ITS OFFICERS, AGENTS, EMPLOYEES, ORGANIZERS, REPRESENTATIVES, SUCCESSORS, AND PARTNERS FROM ANY RESPONSIBILITY, LIABILITIES, DEMANDS, OR CLAIMS ARISING OUT OF YOUR PARTICIPATION IN PPL TRAINING.

Indemnification

YOU AGREE TO hold us harmless and indemnify us from all loss and liability (including attorney fees, costs and other expenses) arising out of or in any way related to your violation of any provision of this Agreement or the use or inability to use our services, the instructional videos, or the App.

Governing Law and Jurisdiction

This Agreement is governed by and construed in accordance with the laws of the Commonwealth of Kentucky. You agree to submit to the jurisdiction of the Courts in Fayette County, Kentucky to resolve any legal actions arising under this Agreement.

Questions / Contact Information

Should you have any questions concerning PPL, the App, or this Agreement:

Pitching Performance Lab, LLC 949 National Avenue, Suite 118 Lexington, KY 40502 (859) 533-0965 [email protected]

Last Updated: May 5, 2026

This User Agreement is effective for all PPL users as of the date above.