Text Message (SMS) Consent & Opt-In
Pitching Performance Lab, LLC · 949 National Avenue, Suite 118, Lexington, KY 40502 · (859) 533-0965 · info@pitchingperformancelab.com
This page shows exactly how customers of Pitching Performance Lab ("PPL") consent to receive text messages. Consent is collected during account registration at app.pitchingperformancelab.com/register. Because registration is completed inside a customer account, the opt-in below reproduces exactly what a customer sees and agrees to on the final step of sign-up, so that it can be reviewed publicly without creating an account.
The opt-in shown on the registration form
By creating an account, you agree to PPL's Terms of Service, Privacy Policy, and User Agreement.
Both checkboxes are unchecked by default and are optional. Consent to receive text messages is a separate choice and is never required to create an account or purchase any service.
Program details
- Program / brand: Pitching Performance Lab, LLC.
- Who we message: existing PPL customers (athletes and their parents/guardians) who created an account and provided their mobile number.
- Message types: training-session reminders and schedule changes, coaching communication, scheduling and booking questions, account and payment notifications, and general customer support. Optional promotional texts are sent only if the promotional box above is checked.
- How customers opt in: by creating an account and providing a mobile number during registration at app.pitchingperformancelab.com/register and agreeing to the consent shown above. PPL staff may also collect a mobile number and the same consent in person at our facilities during registration.
- Message frequency: varies based on your account activity.
- Cost: message and data rates may apply, depending on your carrier and plan.
- Opt out / help: reply STOP to any message to opt out; reply HELP for help.
- Your mobile information: we do not sell, rent, or share your phone number or your SMS opt-in and consent with third parties or affiliates for their own marketing purposes. See our Privacy Policy.
