PPL Youth User Agreement

Effective Date: September 14, 2026 Version: youth-2026-09-14

> This is the PPL Youth agreement, for athletes ages 8 to 12. It is the > same agreement PPL already uses, scoped to the youth program. Athletes 13 > and older sign the main PPL User Agreement instead. > > Every PPL Youth athlete is a minor, so a parent or legal guardian is the > account holder and the person who signs this Agreement. Throughout this > document, "you" means that parent or legal guardian, and "the athlete" > means the child they are signing for.

TERMS AND CONDITIONS

For your protection and ours, before your athlete uses our services, you must read and agree to all the Terms and Conditions below. This agreement will need to be signed by a person 18 years of age or older. If you are under 18 years old, a parent or legal guardian will need to read the terms and conditions and agree to them. By agreeing to the terms and conditions, we will work under the assumption that a person age 18 or older has agreed to these terms. By agreeing to the terms and conditions, if you continue to use our services, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions, you may not use our services. The words "us" or "we" refers to Pitching Performance Lab, LLC (PPL), our subsidiaries, and partners when referenced. The term "you" refers to the parent or legal guardian signing this Agreement, and "the athlete" refers to the PPL Youth athlete, ages 8 to 12, on whose behalf it is signed. When accepted by you, this User Agreement will be the operative Legal Agreement between all parties, and it will govern our dealings. This Agreement is effective as of the Effective Date shown above for current users and upon acceptance for new users.

Welcome to PPL

PPL Youth is Pitching Performance Lab's program for athletes ages 8 to 12. It is the first part of a development pathway that runs through high school, college and professional baseball, and it is built around how a young athlete's body actually moves rather than around chasing a velocity number. Through in-person coaching, movement screening, performance analytics and family-centered tools, we provide a complete system to support athletic growth at this age.

Accessing PPL Content/Instruction

PPL Youth is an in-person program. Remote training is available to PPL athletes 13 and older; it is not offered for ages 8 to 12, because at this age the coaching has to happen in the room. PPL Youth training takes place at our facility and is supported by video-based education, performance tracking and specialized assessments through the App. Our services include group pitching instruction, strength and athletic development training, throwing programs with phase-based progression, mechanics analysis and video review, coach-to-athlete messaging, and supporting resources for parents and families. Parents can manage multiple athlete accounts in a unified family dashboard.

User ID, Password and Security

YOU ARE FULLY RESPONSIBLE FOR maintaining the confidentiality of your User ID and password. Further, YOU ARE RESPONSIBLE FOR any and all activities that occur through use of your User ID and password. YOU AGREE TO immediately notify PPL of any unauthorized use of your User ID password or any other breach of security. YOU AGREE NOT TO share your User ID and password with anyone. PPL WILL NOT BE LIABLE FOR any loss you may incur as a result of someone else using your User ID or password, whether with or without your knowledge, however, YOU COULD BE LIABLE TO US, OR ANOTHER PARTY, DUE TO SOMEONE ELSE USING YOUR USER ID OR PASSWORD. YOU MAY NOT USE ANYONE ELSE'S USER ID OR PASSWORD.

Viewing PPL Content

Once you have a Member Account and have selected which service you are going to participate in, you will gain access to PPL's library of specialized instruction content. Depending on the service you select, the content you can see may be limited. Athletes will access our proprietary workout programs through the App to view video instruction. All videos and supplemental materials are the property of PPL and Armored Heat. Therefore, we reserve the right to edit, change, or remove any and all information and instruction on the App at any time and/or from time to time without notice to members.

Intellectual Property Rights

"Intellectual Property Rights" means any and all now or later known tangible and intangible (a) rights associated with works of authorship throughout the universe, including without limitation copyrights, database rights, moral rights and mask works, (b) trademark and trade name rights and similar rights, (c) confidential information and trade secret rights, (d) patents, designs, algorithms and other intellectual and industrial property rights, (e) all other intellectual and industrial rights of every kind and nature throughout the universe and however designated (including without limitation logos, "rental" rights and rights to remuneration), whether arising by operation of law, contract, license, or otherwise, and (f) all registrations, initial applications, renewals, extensions, contributions, divisions or reissues thereof now or later in force, and any rights in any of the foregoing.

PPL owns and will own in perpetuity and throughout the universe all Intellectual Property Rights of any kind in and to PPL Marks, PPL Websites, PPL Reports, PPL Data, and all related products, services, data, and facilities, including without limitation all databases, software and apps, in whole or in part, and as further adapted therefrom, including without limitation the results and proceeds and the right to use and exploit the results and proceeds thereof, in every language, form or media, now or later known, for any purpose, without restriction, all rights derived therefrom or ancillary thereto, and the right to obtain and register such rights and to grant licenses and assignments thereunder (collectively, "PPL Intellectual Property Rights").

We may, in our own discretion, use Marks and Intellectual Property Rights, notices, and proprietary markings on and in connection with our products and services, both jointly and/or individually, and once so marked, we will not alter, obscure, remove, interfere with, or add to, any such Marks, notices or markings. YOU MAY NOT decompile, disassemble, or reverse engineer, any of the software or app or the code thereof. You will not make any claim to encumber or contest or otherwise challenge ownership of PPL Intellectual Property Rights and/or Armored Heat Intellectual Property Rights or the validity of either.

This App contains content, materials and media which are protected by copyright, trademark or otherwise as proprietary property, and which are owned by or licensed to us, including without limitation textual, visual, sound, and audiovisual elements, design, layout, look, appearance and graphics. YOU MAY NOT AND AGREE NOT TO COPY, REPRODUCE, DISTRIBUTE, TRANSMIT, DISPLAY OR OTHERWISE UNLAWFULLY USE ANY SUCH CONTENT, MATERIALS OR MEDIA, IN WHOLE OR IN PART. YOU MAY NOT AND AGREE NOT TO USE PPL, ITS SUBSIDIARIES, AND/OR PARTNER(S) NAME, THE TITLE OF THIS APP, AND/OR ANY OTHER NAME OR DESIGNATION SIMILAR TO PPL, ITS SUBSIDIARIES AND/OR PARTNER(S) NAME OR THE TITLE OF THIS APP, INCLUDING BUT NOT LIMITED TO ALL OR PART OF AN ASSUMED NAME, BUSINESS NAME, DOMAIN NAME, SOCIAL MEDIA NAME, OR ANY APPLICATION NAME, FOR ANY REASON. NEITHER YOUR USE OF THE APP NOR THESE TERMS AND CONDITIONS GRANT YOU OR ANY THIRD PARTY ANY RIGHT, TITLE, OR INTEREST IN ANY INTELLECTUAL PROPERTY RIGHTS IN AND TO ALL OR ANY PART OF ANY CONTENT ON THIS APP.

Content License

YOU GRANT US non-exclusive, world-wide, irrevocable rights in perpetuity to copy, distribute, transmit, display, publicly perform, edit, translate, reformat and otherwise use your name, image, and/or your likeness in content for our instructional videos and otherwise, in whole or in part, in any form or media, whether now or later known; to exercise the right to copy, distribute, transmit, display, publicly perform, or create derivative works therefrom; and otherwise use your publicity and database rights in the content, in any form or media, whether now or later known; to host and display the content on our website or App; to use content, in whole or in part, in any form or media, whether now or later known, in connection with our marketing, promotion and advertising of our products and services. In agreeing to this Agreement and granting the license above, you understand and acknowledge that PPL may engage in the business of selling advertising space on website and APP to third party advertisers and you understand and agree that we have the right to place such advertisements and other commercial material anywhere on the website and/or application, in our sole discretion, including but not limited to immediately prior to and/or immediately following the content in which you or your image or likeness may appear.

Privacy

If you chose to participate in our instructional program, YOU CONSENT TO the transfer and storage of your Member Account information on our servers in the United States. In addition, YOU CONSENT TO our collection and storage of your email address, correspondence through the App, correspondence sent to us, computer sign-on data, page and video view statistics, traffic to and from the App, advertising statistics and data, any information about you that you provide to us or authorize us to obtain from any third party, including but not limited to financial information, such as credit card and bank account numbers. WE WILL NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES FOR MARKETING PURPOSES WITHOUT YOUR EXPRESS CONSENT. We may use your personal information to verify any content you provide, consider ways to improve our services and the App, prevent potentially illegal acts and acts which are prohibited by this Agreement, investigate and resolve disputes, problems and claims that content is false or misleading, violates the rights of others, infringes any intellectual property right or is otherwise unlawful, and enforce this Agreement. WE MAY DISCLOSE YOUR PERSONAL INFORMATION IF REQUIRED TO DO SO BY LAW, TO ENFORCE THIS AGREEMENT AND OUR POLICIES, TO INVESTIGATE AND RESOLVE DISPUTES, PROBLEMS, AND CLAIMS THAT CONTENT IS FALSE OR MISLEADING, VIOLATES THE RIGHTS OF OTHERS, INFRINGES ANY INTELLECTUAL PROPERTY RIGHT OR IS OTHERWISE UNLAWFUL, AND WITH INDIVIDUALS OR ENTITIES WHO AGREE TO BE BOUND BY THIS PRIVACY PROVISION AND WHOM WE ARE CONSIDERING FOR MERGER OR ACQUISITION OF OR BY US. If you do not want us to use your personal information as provided in this PRIVACY section, do not use our services.

Maintaining Accurate Personal Information

YOU AGREE THAT your personal information will always be accurate and up to date. YOU AGREE TO promptly revise your personal information as necessary. You can review and edit most of your personal information on the App by using your User ID and password and accessing settings.

We Try but Cannot Promise Privacy of Information

WE WILL USE encryption and other security programs and systems to protect your personal information from unauthorized access and disclosure. But we cannot use every possible measure to maintain security and WE CANNOT GUARANTEE THAT THIRD PARTIES WILL NOT UNLAWFULLY HACK OR OTHERWISE GAIN ACCESS TO YOUR PERSONAL INFORMATION. YOU AGREE NOT TO TRY AND HOLD US RESPONSIBLE IF WE ARE UNABLE TO MAINTAIN THE SECURITY OF YOUR PERSONAL INFORMATION.

If You Disclose Your Information

Obviously, WE HAVE NO OBLIGATION TO PREVENT THE DISCLOSURE OF INFORMATION WHICH YOU PROVIDE TO US TO BE USED IN CONTENT FOR INSTRUCTIONAL VIDEOS AND DISPLAYED ON THE APP OR PPL WEBSITE. YOU UNDERSTAND THAT APP CONTENT AND INSTRUCTIONAL VIDEOS WILL BE AVAILABLE TO THE PUBLIC VIA THE APP.

Recording, Photography, and Likeness Release

This section governs PPL's capture, use, and publication of photographs, video, and audio of the athlete. The marketing-publication portion of this release (described below under "Optional Marketing Election") is OPTIONAL. Declining the optional election does not affect membership, training, programming, scheduling, billing, or any other PPL service. The non-optional capture-and-instructional-use portion of this section is binding when this Agreement is signed.

Internal Capture and Instructional Use (Required)

YOU CONSENT TO the recording, photography, and video capture of the athlete's image during training sessions and instructional activities at PPL facilities and at off-site PPL events. PPL may use such recordings, photographs, and videos internally for: coaching feedback delivered to the athlete and their guardians; mechanics analysis and biomechanical breakdowns; the athlete's own training history within the PPL App; quality and safety review; and incident documentation. This internal capture-and-use authorization is not optional and is required to participate safely in PPL training, because coaching, mechanics review, and safety review depend on the ability to record and review training.

Optional Marketing Election

The checkbox titled "Marketing & Likeness — Optional" presented at signing represents the athlete's (or, for a minor, the parent or legal guardian's) election to GRANT or DECLINE PPL's use of the athlete's likeness for marketing and promotion. Ticking the checkbox GRANTS the marketing election described in this subsection. Leaving the checkbox unticked DECLINES the marketing election. The election is recorded with the signature and may be changed at any time as described under "Revocation" below.

If GRANTED, the marketing election authorizes PPL to:

Use the athlete's name, age, hometown, and likeness in connection with captured media — for example, "Jake S., 14, Lexington, KY." For minors under thirteen years of age, identifying detail is limited to first name (or first name and last initial), age, hometown, and general training context.
Edit, adapt, and combine the captured media with text, music, graphics, or other content for marketing and educational purposes.
Publish and distribute the resulting media on PPL-controlled channels and on platforms PPL uses for marketing, including but not limited to: PPL website (pitchingperformancelab.com) and member App; PPL social-media accounts (Instagram, TikTok, YouTube, Facebook, X); email newsletters and SMS campaigns sent to PPL contacts; paid digital advertising (Meta, Google, YouTube, TikTok ads); printed marketing materials (banners, brochures, gym signage); press, partner, and sponsorship features; and educational and instructional content (training breakdowns, coach demos).

The marketing election is non-exclusive and royalty-free. PPL pays no compensation for use of the captured media, and the athlete retains no claim to royalties or proceeds from any campaign in which the media appears.

What This Release Does Not Authorize

This release does NOT authorize PPL to:

Sell or transfer the athlete's likeness to a third party for that party's independent marketing purposes (for example, another business's ad campaigns) without separate written consent.
Use the athlete's image in any defamatory, illegal, or unsafe context.
Disclose private health, financial, or directly-identifying information beyond name (or, for minors, first name and last initial), age, hometown, and general training context.

PPL retains editorial discretion. Granting the marketing election does not obligate PPL to publish any particular image or video, and does not entitle the athlete to appear in any specific campaign or piece of content.

Minors (COPPA)

For athletes under thirteen years of age, the marketing election must be granted by a parent or legal guardian. Granting the election for a minor signifies that the parent or guardian is the lawful adult authorized to do so on the minor's behalf and understands the publication contexts described above. PPL will not publish a minor's last name in full, school name, exact home address, or other directly-identifying information beyond first name (or first name and last initial), age, hometown, and general training context. Parental-consent requirements under the Children's Online Privacy Protection Act (COPPA) and applicable laws are managed through the parent account sign-up and profile-management flows.

Revocation

You may change your marketing election at any time by:

Re-signing this Agreement and updating the optional checkbox in your account, or
Sending a written request to the address listed in the Notice section below that identifies the athlete by full name and PPL membership.

Upon receiving a revocation, PPL will, within a reasonable period:

Stop creating new marketing media of the athlete.
Remove from PPL-controlled channels (website, App, social-media accounts, owned ad creative) any then-existing public posts featuring the athlete that you specifically request be removed.

PPL CANNOT retrieve or remove media that has already been distributed by third parties beyond PPL's control (re-posts, screenshots, downloaded content), embedded in printed marketing materials already in circulation, or aggregated into long-form video content where removal would be technically destructive (PPL will use commercially reasonable efforts to edit or replace the segment when feasible).

Revocation is forward-looking. Use of the athlete's likeness up to the date of revocation remains authorized under this release.

Public Visibility

YOU UNDERSTAND that publications under the marketing election are visible to the general public and may remain published indefinitely until removed in accordance with the Revocation subsection above.

PPL communicates with members in two ways, and it is important that you understand the difference before you sign.

Service messages (always sent). Regardless of any election you make below, PPL will send you the messages you need in order to use PPL — for example, booking confirmations and reminders, schedule changes, payment receipts and failed-payment notices, account and security notices, screening confirmations, and replies to messages you send us. These are part of providing the service you signed up for. They are sent by email and, where you have given us a mobile number, by text message. You cannot opt out of essential service messages while you maintain an active account, because they are how PPL operates your membership; if you do not wish to receive them, do not maintain an account.

Marketing and update messages (your choice). Separately, PPL would like to send you optional, non-essential messages — training tips, newsletters, promotions, event announcements, new-program news, and similar updates. Receiving these is entirely your choice, and your choice does not affect your membership, pricing, training, scheduling, or any other service in any way.

At signing you will see two optional checkboxes. Here is exactly what each one means:

"Text Messages — Optional." If you check this box, YOU CONSENT TO receive marketing and informational text messages from PPL at the mobile number associated with your account, which may be sent using an automatic telephone dialing system or similar technology. Consent to receive marketing texts is NOT a condition of purchasing any PPL service. Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan. You may opt out of marketing texts at any time by replying STOP to any such message, after which you will receive a single confirmation that you have been unsubscribed; you may reply HELP for help. Opting out of marketing texts does not stop essential service messages described above.

"Email Updates — Optional." If you check this box, YOU CONSENT TO receive marketing and newsletter emails from PPL at the email address associated with your account. You may unsubscribe from marketing emails at any time using the unsubscribe link in any such email or by contacting us at the address in the Notice section below. Unsubscribing from marketing emails does not stop essential account, scheduling, and billing emails.

Leaving a box unchecked. If you leave either box unchecked, that is recorded as a decision to DECLINE that category of optional message, and PPL will not send you marketing messages of that type. You may change either election at any time through your account settings or by contacting PPL.

For minors. Where the athlete is under 18, the parent or legal guardian makes these communications elections, and any mobile number or email used for marketing messages must be the parent or legal guardian's own contact information.

Wearable Data and Health Information

If you choose to link wearable fitness devices (including but not limited to Whoop, Driveline Pulse, ArmCare, or similar trackers) to your PPL account, YOU CONSENT TO PPL's collection and storage of associated health and fitness data including but not limited to recovery scores, sleep duration, heart rate variability, daily strain, and similar metrics. This data is stored securely on PPL's servers and is used solely to support your training and coaching. PPL WILL NOT SHARE this wearable data with third parties, coaches, or administrators without your explicit consent for each sharing action.

YOU ACKNOWLEDGE THAT wearable data is not medical advice and is provided for training and wellness purposes only. YOU RETAIN THE RIGHT TO REVOKE PPL's access to any wearable service at any time by disconnecting the OAuth authorization in your account settings or through the wearable's own app. Upon revocation, PPL will cease syncing new data, but previously synced data remains retained according to PPL's standard retention policies.

Outside Coaches and Third-Party Coaching Relationships

PPL allows you to add "outside coaches" (e.g., travel-ball coaches, school coaches, private coaches) to your athlete profile so they may view your progress, metrics, and training notes. YOU ACKNOWLEDGE AND AGREE THAT PPL does not vet, verify, supervise, endorse, or take responsibility for any outside coach you add to your account. It is your sole responsibility to verify that any outside coach is qualified, legitimate, and trustworthy. PPL DOES NOT RECOMMEND any outside coach and DISCLAIMS ALL LIABILITY for the conduct, advice, actions, or omissions of any outside coach whom you have added to your account or with whom you interact. Outside coaches are bound by PPL's confidentiality provisions and may not use athlete data for unauthorized purposes, but PPL cannot monitor or enforce compliance except upon your report.

No Unlawful or Prohibited Use

AS A CONDITION OF your access to, and use of, our services and App, YOU AGREE THAT you will not use our services or the App for any purpose that is unlawful or prohibited by this Agreement. YOU MAY NOT USE our services or the App in any manner that could, in our sole discretion damage, disable, overburden, or impair our software, systems network or databases in any way, or interfere with anyone else's use and enjoyment of our services or the App. YOU MAY NOT attempt to gain unauthorized access to the App by any means other than use of your User ID and password, and YOU MAY NOT attempt to gain access to other accounts, computer systems or databases by any means. YOU MAY NOT obtain or attempt to obtain readable access of our proprietary software, network configuration, or data. YOU MAY NOT obtain or attempt to obtain any materials, media or information through any means not intentionally made available through the App. YOU MAY NOT alter, remove, or cover proprietary notices in or on the App, including but not limited to notices with respect to copyright, patent, and trademark rights. YOU MAY NOT MODIFY, COPY, DISTRIBUTE, CREATE WORKS DERIVED FROM, TRANSLATE, ADAPT, MODIFY, TRANSMIT, DISPLAY, PERFORM, REPRODUCE, PUBLISH, LICENSE, TRANSFER OR SELL ANY INSTRUCTIONAL VIDEO, IN WHOLE OR IN PART, OR ANY INFORMATION DERIVED THROUGH YOUR USE OF OUR SERVICES OR THE APP. YOU MAY NOT REVERSE ENGINEER, DECOMPILE, DISASSEMBLE, OR CREATE DERIVATIVE WORKS BASED ON ALL OR ANY PART OF OUR SERVICES, THE APP, OR OUR UNDERLYING SOFTWARE, SYSTEMS, NETWORK AND DATABASES. YOU MAY NOT POST, UPLOAD OR OTHERWISE PROVIDE ANY CONTENT OR INFORMATION THAT VIOLATES THE RIGHTS OF ANY THIRD PARTY, OR ANY FALSE, MISLEADING, INACCURATE, DEFAMATORY, INVASIVE, OBSCENE, LEWD, LASCIVIOUS, EXCESSIVELY VIOLENT, HARASSING, INFRINGING, OR OTHERWISE OBJECTIONABLE CONTENT OR OTHER INFORMATION, INCLUDING BUT NOT LIMITED TO PERSONAL INFORMATION. YOU MAY NOT DISTRIBUTE OR POST IN THE APP, OR AT THE FACILITY, SPAM, CHAIN LETTERS OR PYRAMID SCHEMES, OR VIRUSES OR OTHER TECHNOLOGY THAT MAY HARM US OR ANY OTHER MEMBERS, PARTNERS, OR VENDORS.

Other Remedies for Violations

IF YOU VIOLATE any provision of this Agreement, including but not limited to uploading any content which in our opinion violates this Agreement or creates possible legal liabilities or other problems of any kind, WE MAY, IN ADDITION TO AND NOT IN LIEU OF OTHER REMEDIES, IN OUR DISCRETION, TAKE TECHNICAL AND LEGAL ACTION IN GOOD FAITH to restrict your access to, or the availability of, all or any of our instructional videos, in whole or in part, or limit, suspend or terminate your access to the App, our services (including but not limited to our training services), your Member Account, or remove all or any part of instructional video(s) you may be a part of.

No Endorsement of Professionals

From time to time, the App may carry information about other professionals such as other baseball and sports professionals. This information may appear in advertisements, lists, or other references. WE DO NOT RECOMMEND you contact or engage with any of these other professionals. WE DO NOT RECOMMEND these other professionals and WE DO NOT ENDORSE any of these other professionals whom you may learn about on our application. BEFORE ENGAGING WITH ANY PROFESSIONAL TO ASSIST YOU, YOU NEED TO INVESTIGATE THAT PROFESSIONAL'S QUALIFICATIONS AND CONDUCT YOUR OWN DUE DILIGENCE.

Indemnification

YOU AGREE TO hold us harmless and indemnify us from all loss and liability (including attorney fees, costs and other expenses incurred in connection with a loss or liability or the assertion of same) arising out of or in any way related to your violation of any provision of this Agreement or the use or inability to use our services, the instructional videos, the App, or our software, systems, network or databases, our provision of or failure to provide any services, whether asserted by you or any other third party. YOU AGREE TO hold us harmless and indemnify us from all loss and liability (including attorney fees, costs and other expenses incurred in connection with a loss or liability or the assertion of same) arising out of your creation or attempt to create content for the instructional videos, the App, or our software.

Fees

When you select a PPL service and gain access to instructional content YOU ACKNOWLEDGE THAT you have reviewed and agree to pay all applicable fees according to our then prevailing Fee Schedule when due and with a valid payment method. All fees are payable in US dollars. IF YOUR PAYMENT METHOD FAILS OR YOUR ACCOUNT IS PAST DUE, WE MAY USE OTHER COLLECTION PROCEDURES, INCLUDING BUT NOT LIMITED TO CHARGING OTHER PAYMENT METHODS IN OUR RECORDS. IN THE EVENT THAT WE ENGAGE COLLECTION AGENCIES OR LEGAL COUNSEL, WE WILL ALSO BE ENTITLED TO RECOVER ANY AND ALL FEES AND COSTS WE INCUR TO COLLECT ANY PAST DUE AMOUNTS THAT YOU OWE US. Our Fee Schedule sets forth all fees and costs which we charge, and YOU AGREE TO pay for services. WE MAY revise our Fee Schedule from time to time by posting revision in the App and at the Facility, and the revisions will be effective and applicable to our services to you the following month after we notify you about them.

Billing — Weekly Subscription, Not Pay-Per-Session

YOU UNDERSTAND AND AGREE THAT a PPL membership is a weekly subscription to a coached training program — not a pay-per-session purchase. Your card on file is automatically charged on a recurring weekly cadence (or monthly cadence for plans that bill monthly, as noted in the Fee Schedule below) regardless of whether you attend a session in any given week.

The weekly fee compensates PPL for:

Your phase-based throwing program and the ongoing programming work that maintains it,
Your coach's preparation, programming review, and availability,
Your reserved capacity at the Facility,
The PPL App, support, communication channels, and other ongoing services attached to your membership.

YOU ACKNOWLEDGE THAT a missed week, a vacation, an illness, or any other personal scheduling decision does not stop the weekly billing cycle. Sessions are not "credits" carried forward and unused weeks are not refunded. If you need to pause or cancel your membership, you must do so through your account settings or in writing per the Cancellation Policy below; until you do, weekly billing continues on schedule.

YOU ALSO ACKNOWLEDGE THAT this billing model exists because a phase-based throwing program only works as a continuous relationship — your coach plans phases and progressions weeks in advance, and PPL holds your spot accordingly. Pay-per-session pricing for individual lessons is a separate, more expensive product intended for non-members, and PPL Youth does not offer it.

Fee Schedule

All fees below are in US dollars, plus applicable taxes. Memberships are billed weekly unless otherwise noted.

### Memberships — PPL Youth (ages 8–12) - Youth Pitching, 1x/Week — $50.00/week - Youth Pitching, 2x/Week — $65.00/week - Private Lesson, 45 minutes — $80.00 (optional, one-time; not part of a membership)

Additional PPL Youth training options may be offered from time to time and are charged at the rate posted in the App at the time of enrollment.

### Onboarding Fee PPL Youth athletes do not pay an onboarding fee. The one-time $300.00 onboarding fee applies from age 13, when the athlete moves onto PPL's main program and signs the main PPL User Agreement. PPL notifies the parent or legal guardian in advance of the athlete's thirteenth birthday so the change is not a surprise.

### Drop-in Sessions PPL Youth does not offer drop-in sessions. Single-session drop-ins are a 13-and-up product. Training at ages 8 to 12 is a membership program, because the value at this age is in the program and the consistency, not in one visit.

PPL does offer private lessons for youth athletes, billed separately at the rate on the Fee Schedule above. A private lesson is a one-time purchase and does not create or replace a membership.

### Cage Rentals Cage rental rates start at $40.00/hour, with facility-specific rates displayed in the app and at booking.

### Consultations Initial consultations are offered at no charge.

### Medical Screenings Medical screening fees are determined by the screening provider and charged at the time of service.

Term and Termination

This Agreement and the period during which your User ID and password will be valid for gaining access to and use of our services and the App are effective until terminated. The services listed below are considered a membership or subscription that will be billed weekly. PPL will not "pause" your subscription because your athlete misses a week. This is a comprehensive program, and the athlete's program continues on the weeks they cannot make it to the facility — every drill lives in the App, and their coach is reachable by message. YOU ARE FULLY RESPONSIBLE TO CANCEL YOUR MEMBERSHIP. PPL will not cancel your membership if you request this action through any form of communication with PPL. PPL WILL NOT GIVE REFUNDS IF YOU FORGET TO CANCEL YOUR SUBSCRIPTION, REGARDLESS OF REASONING FOR NOT CANCELING IN A TIMELY/PROPER MANNER. THIS AGREEMENT WILL AUTOMATICALLY TERMINATE UPON YOUR VIOLATION OF ANY OF ITS PROVISIONS. WE MAY TERMINATE THIS AGREEMENT AT ANY TIME, WITHOUT NOTICE, AND YOU MAY TERMINATE OUR SERVICES AND YOUR MEMBER ACCOUNT AT ANY TIME, WITHOUT NOTICE. If we receive your termination after we have charged your credit card, the instructional videos will continue to be available for viewing on the App for the remainder of the month. If, after the termination of this Agreement, you wish to obtain our services or regain access to the App, please reapply for a User ID and password. YOU UNDERSTAND AND AGREE that we may change conditions of membership from time to time.

Cancellation Policy

Twelve-week minimum commitment. Every PPL membership carries a twelve (12) week minimum training commitment beginning on the date of your first scheduled training session. This minimum exists because each athlete is paired with a coach, programmed into a phase-based throwing plan, and given facility resources that are reserved on the assumption of a twelve-week relationship. PPL invests in your athlete's first twelve weeks regardless of how many sessions you actually attend.

If you cancel before completing twelve weeks of training, YOU AGREE TO PAY THE REMAINING BALANCE OF YOUR TWELVE-WEEK MINIMUM at the weekly rate of your active membership plan. Upon receiving your cancellation request, PPL will issue you an itemized invoice showing (a) the number of weeks you have trained, (b) the number of weeks remaining in your twelve-week minimum, and (c) the total amount due (remaining weeks × your weekly membership rate). Payment is due within fourteen (14) days of the invoice date and is processed through the same payment method on file for your membership. Failure to pay the twelve-week minimum buyout balance may result in collection action, suspension of any other PPL services tied to the household, and forfeiture of any prepaid balance or credits.

Cancellations after the twelve-week minimum take effect at the end of your current billing cycle. Charges for the current billing period are not refunded. You are fully responsible for cancelling your membership through your account settings or in writing to PPL — verbal requests, social-media messages, and informal conversations with coaches do not constitute valid cancellation notice.

Session cancellations. Sessions must be cancelled at least 1.5 hours before the scheduled start time (4 hours for movement screenings) for the booking credit to be returned. Late cancellations and no-shows forfeit the booking credit, as set out under Service Fees below.

Multi-week programs and training packages enrolled after the effective date of this Agreement carry the cancellation terms specified at the time of enrollment, which may include their own minimum commitments.

Limited exceptions to the twelve-week minimum may be granted at PPL's sole discretion in cases of (i) documented medical conditions preventing safe athletic participation, certified by a licensed physician, or (ii) permanent relocation more than fifty (50) miles from any PPL training facility, supported by reasonable documentation. PPL is not obligated to grant exceptions and the existence of these categories does not create any entitlement to one.

Service Fees, Violations, and Facility Conduct

PPL operates a booked-session model so coaches can prepare programming, room space, and supervision in advance. To keep the facility safe, predictable, and well-maintained for every athlete and family, the following service fees may apply. Fees are logged by a coach or admin on the live class roster, reviewed before billing, and posted to the same payment method on file for your membership. You will be notified each time a fee is logged. If you believe a fee was assessed in error, you may dispute it in writing within seven (7) days of notification and an admin will review the underlying coach notes; admins may waive any fee in their sole discretion.

Attendance fees. - $10 No-Signup Fee — Showing up to a session you did not book. Bookings cap session size and signal to coaches who is coming; walking in unannounced disrupts both the planned roster and the experience of athletes who did book. - $10 Wrong-Time Fee — Showing up at a session different from the one you booked. If you need to change your time, cancel the original booking and rebook the new slot from your dashboard before walking into the facility. - $5 Cleanup Fee — Assessed per occurrence when a coach must clean up after you (water bottles, food wrappers, gear left behind, mess in the lounge or restrooms). PPL is a shared facility; everyone is expected to leave the space at least as clean as they found it.

Booking and cancellation fees. - Late-cancellation forfeiture — A booking must be cancelled at least 1.5 hours before the scheduled start time (4 hours for movement screenings) for the credit to return to your account. Cancelling inside that window forfeits the booking credit for that session; the credit is not returned, restored, or replaced. Coaches plan capacity around booked spots, so a seat released inside the cutoff is a seat no other athlete had the chance to train in. - No-show forfeiture — Failing to attend a booked session without cancelling forfeits the booking credit for that session. - Repeated late cancellations and no-shows — Each occurrence holds a training spot another athlete wanted. PPL may, at its sole discretion, assess a service fee for repeated late cancellations or no-shows. Three (3) late cancellations or no-shows, in any combination, within a rolling thirty (30) day window may also result in a temporary suspension of booking privileges until you speak with an admin.

Payment fees. - $25 Returned-Payment Fee — Assessed per occurrence when a card payment is declined, an ACH transfer is returned, or a chargeback is initiated, in addition to any underlying balance due. - Late-payment charges — Invoices unpaid beyond the due date may incur late-payment fees, interest at the maximum rate permitted under Kentucky law, and collection costs (including reasonable attorney fees), each at PPL's discretion. - Twelve-Week Minimum Buyout — Assessed in accordance with the Cancellation Policy section above when a member terminates inside the twelve-week minimum.

Facility and equipment. - Equipment damage or loss — Athletes and parents are responsible for the at-cost replacement value of any PPL or partner equipment damaged or lost through misuse, negligence, or unauthorized use. PPL will provide an itemized invoice with receipts or comparable replacement-cost documentation. - Facility damage — Property damage caused by an athlete, parent, or guest will be billed at repair or replacement cost. - Unauthorized facility access — Entering training rooms, cages, mound areas, or staff areas without coach supervision or outside posted hours is prohibited and may result in immediate termination of membership and potential trespass action.

Facility access during training sessions. The training floor — including all training rooms, cages, and mound areas — is reserved for enrolled athletes and PPL coaching staff during scheduled training sessions. Parents, family members, and other spectators are not permitted on the training floor while sessions are in progress and are asked to wait in the designated waiting area or outside the facility. This is not a barrier between families and their athletes; it exists to create a focused, distraction-free training environment that keeps every coach's full attention on the athletes, makes the best use of the limited floor space PPL reserves for training, and lets athletes do their highest-quality work. PPL coaches remain fully available to families before and after sessions, and any progress, video, or programming updates are shared through the PPL App and direct coach communication. PPL staff may ask anyone who is not an athlete or coach to step off the training floor during a session, and repeated refusal to do so is treated as a conduct violation under this section.

Conduct violations. PPL reserves the right, in its sole discretion, to assess additional fees, suspend booking privileges, or terminate membership for any conduct that disrupts training, endangers any person on the premises, violates posted facility rules, harasses or intimidates other athletes, parents, or staff, or otherwise undermines the safe and respectful operation of PPL. Repeated or serious conduct violations may also be reported to law enforcement.

Right to update. PPL may add, remove, or update service fees from time to time. The current fee schedule is available in the App and at the Facility; the version posted at the time of the underlying conduct governs.

Representations and Warranties

With respect to the Services you select to participate in, PPL SPECIFICALLY REPRESENTS AND WARRANTS TO EACH PARTY THAT (a) it has the full authority, right and power to enter into this Agreement, including without limitation as the sole author and owner of its respective Intellectual Property Rights or with the authorization of any third party owners, (b) its Reports, Data and Programs (including without limitation the Services you select to participate in) are original and do not violate any Intellectual Property Rights, privacy, publicity, or other proprietary or contract right of a third party, and are not fraudulent, defamatory or otherwise violative of any law or regulations (including without limitation those governing export control, unfair competition, anti-discrimination or false advertising), (c) it has used and will use reasonable efforts to ensure that its Reports, Data, and Programs are accurate in all material respects, and (d) its software and systems do not contain any viruses, trojan horses, worms, time bombs, or other computer programming routines intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.

Limitation on Liability

The App is for instructional video viewing purposes only. It is provided "as is" and "as available" without warranty of any kind. WE MAKE NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. YOU AGREE THAT WE WILL NOT BE LIABLE FOR DAMAGES, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR FOR ANY CLAIM OR DEMAND OF ANY KIND, WHETHER KNOWN OR UNKNOWN, WHETHER ASSERTED BY OR AGAINST YOU, ANY VISITOR OR ANY THIRD PARTY ARISING OUT OF OR RELATED TO THE USE OR INABILITY TO USE OUR SERVICES, THE VIDEOS, THE APP, OR OUR SOFTWARE, SYSTEMS, NETWORK OR DATABASES, OR OUR PROVISION OF, OR FAILURE TO PROVIDE, ANY SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Some states do not allow limitations on implied warranties, so some of the foregoing limitations may not be applicable to you. WE ARE ALSO EXCUSED FROM any delay in performance or non-performance of services or the accessibility or operability of the instructional video(s), the App, or our software, systems, network or databases where our failure or delay is caused by circumstances beyond our control. Notwithstanding the above-noted limitations on our liability, if we are found liable, OUR LIABILITY TO YOU OR ANY THIRD PARTY WILL BE LIMITED TO the greater of (a) the total fees you paid us for the service(s) at issue, or (b) $100.

Waiver of Injury Liability

By signing this Agreement, YOU UNDERSTAND AND ACKNOWLEDGE that the training, programs, and events held by PPL, its subsidiaries, and partners may expose you to hazards and physical risks of serious injury or death, including but not limited to risks inherent in athletic training, throwing activities, physical conditioning, and use of training equipment. Physical training carries inherent risks of injury, as is true of any athletic activity. YOU HEREBY ACKNOWLEDGE OUR RESPONSIBILITY IN COMMUNICATING ANY PHYSICAL AND PSYCHOLOGICAL CONCERNS THAT MIGHT CONFLICT WITH PARTICIPATION IN ACTIVITY. YOU ACKNOWLEDGE THAT YOU ARE PHYSICALLY FIT AND MENTALLY CAPABLE OF PERFORMING THE PHYSICAL ACTIVITY YOU CHOOSE TO PARTICIPATE IN. YOU ACKNOWLEDGE THAT PROPER SAFETY EQUIPMENT MUST BE WORN FOR ALL ACTIVITIES, INCLUDING BUT NOT LIMITED TO BATTING HELMETS, CATCHERS GEAR, SAFE FOOTWEAR, ETC. After having read this waiver and knowing these facts, and in consideration of acceptance of your participation and PPL furnishing services to you, YOU AGREE, YOU AND ANYONE ENTITLED TO ACT ON YOUR BEHALF, TO HOLD HARMLESS, WAIVE AND RELEASE PPL INDUSTRIES, ITS SUBSIDIARIES, OFFICERS, AGENTS, EMPLOYEES, ORGANIZERS, REPRESENTATIVES, SUCCESSORS, AND/OR PARTNERS FROM ANY RESPONSIBILITY, LIABILITIES, DEMANDS, OR CLAIMS OF ANY KIND ARISING OUT OF YOUR PARTICIPATION IN PPL TRAINING, PROGRAMS AND/OR EVENTS. BY SIGNING THIS AGREEMENT, YOU ARE AWARE THAT THIS IS A WAIVER AND A RELEASE OF LIABILITY AND VOLUNTARILY AGREE TO ITS TERMS.

YOU ACKNOWLEDGE THAT the App or our Services may unintentionally contain inaccuracies or errors and YOU AGREE THAT your use of any information or materials on this App and/or in our Services is entirely at your own risk for which we will not be liable. IT IS YOUR SOLE RESPONSIBILITY to make sure that products, services, or information available through this App and/or our Services meet your specific needs. WE EXPRESSLY DISCLAIM AND YOU WAIVE ANY CLAIM AGAINST US FOR LIABILITY FOR ANY SUCH UNINTENTIONAL INACCURACIES OR ERRORS TO THE FULLEST EXTENT PROVIDED BY LAW. WE WILL NOT BE LIABLE FOR ANY UNINTENTIONAL ERRORS OR OMISSIONS IN THIS INFORMATION, WITH RESPECT TO WHICH YOU EXPRESSLY ASSUME THE RISK OF USE. WE WILL NOT BE LIABLE FOR ANY LOSSES, INJURIES, OR DAMAGES FROM YOUR USE OF THIS INFORMATION.

Release

In the event of any dispute between you and any other Member, Visitor or third party user of our services, the App, or our software, systems, network or databases, YOU RELEASE PPL, OUR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, SUCCESSORS, ASSIGNS, AND/OR PARTNERS FROM CLAIMS, DEMANDS AND DAMAGES, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND, WHETHER KNOWN OR UNKNOWN, ARISING OUT OF OR RELATED TO SUCH DISPUTES.

Additional Provisions

The following provisions apply broadly to this Agreement and are intended to protect both you and PPL.

Force Majeure. PPL will not be liable for any failure or delay in providing services caused by events beyond our reasonable control, including but not limited to acts of God, weather, fire, flood, epidemic, pandemic, government shutdowns, public-health orders, utility failures, internet or hosting outages, labor disputes, supply-chain disruption, or facility damage. We will use reasonable efforts to resume services as soon as practical.

Modifications to this Agreement. PPL may update, amend, or replace this Agreement at any time. Material changes will be communicated through the App, by email, or by other reasonable means, and your continued use of PPL services after the effective date of the updated Agreement constitutes your acceptance of the updated terms. The current version is always accessible in the App and on our website. Where we deem a change material, we may require you to re-sign before continued access.

Right to Update Fees and Policies. Membership prices, fee schedules, cancellation cutoffs, booking policies, facility rules, and operational policies may be updated by PPL from time to time. The version posted in the App or at the Facility at the time of the relevant conduct or transaction governs. Existing members will receive reasonable advance notice of any membership-rate increase.

Survival. All provisions concerning the Waiver of Injury Liability, Release, Indemnification, Limitation on Liability, Recording/Photography/Likeness, Intellectual Property, fees owed, the twelve-week minimum buyout, payment obligations, governing law, and any other provision that by its nature is intended to survive will continue in effect after termination of this Agreement or your membership.

Assignment. PPL may assign, transfer, or delegate any or all of its rights and obligations under this Agreement, including in connection with a sale, merger, acquisition, or restructuring. You may not assign or transfer this Agreement or any of your rights or obligations under it without PPL's prior written consent.

No Waiver. PPL's failure to enforce any provision of this Agreement, or any delay in enforcement, does not waive PPL's right to enforce that or any other provision in the future. No waiver of any term will be effective unless in writing and signed by an authorized representative of PPL.

Severability. If any provision of this Agreement is held void, illegal, or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or if not modifiable, severed, and the remaining provisions will remain in full force and effect.

No Third-Party Beneficiaries. Except as expressly stated in this Agreement (including the release of PPL's officers, directors, employees, agents, contractors, affiliates, successors, assigns, and partners), nothing in this Agreement is intended to confer any rights or remedies on any person other than you and PPL.

Electronic Communications and Notices. You consent to receive notices, agreements, billing statements, fee assessments, and other communications from PPL electronically through the App, by email, or by SMS. Electronic communications satisfy any legal requirement that such communications be in writing.

Headings. Section headings are for convenience only and do not affect the interpretation of any provision.

Relationship of the Parties. Nothing in this Agreement creates a partnership, joint venture, employment, agency, or fiduciary relationship between you and PPL.

Compliance with Laws. You agree to comply with all applicable federal, state, and local laws, regulations, facility rules, and PPL policies in connection with your use of our services.

No Coaching, Medical, or Financial Advice Outside Professional Relationship. PPL coaches provide athletic training; PPL does not provide medical, psychological, nutritional, financial, or legal advice. Information shared by coaches, the App, or any PPL communication is general athletic guidance only and is not a substitute for licensed professional advice. You are responsible for consulting qualified professionals for medical, mental-health, nutritional, and other specialized matters.

Cumulative Remedies. PPL's rights and remedies under this Agreement are cumulative and in addition to any rights or remedies available at law or in equity. PPL's election of one remedy does not preclude the pursuit of others.

General

This Agreement is our entire agreement with respect to your access to and use of PPL services. This Agreement supersedes all prior agreements whether oral or written. No other waiver hereunder will be binding unless in writing and signed by the waiving party. If any provision of this Agreement is found void or unenforceable, all other provisions will remain valid and enforceable. This Agreement will be governed by and construed in accordance with federal law where applicable and state laws of Kentucky, and you agree to submit to the jurisdiction of the Courts in Fayette County, Kentucky to resolve any and all legal actions arising under or relating to this Agreement.

This Agreement, and every consent in it, must be signed by an adult who is 18 years of age or older. A minor cannot sign this Agreement for themselves. Every athlete covered by this PPL Youth agreement is between 8 and 12 years old, so this section applies to every PPL Youth family without exception.

If the athlete is under 18 years of age, ALL of the following are required before the athlete may train with PPL, with no exceptions:

1. A parent or legal guardian must hold their own PPL account and the minor athlete must be linked to that parent or legal guardian's account. An athlete under 18 may not maintain a standalone, unlinked account. 2. The parent or legal guardian — not the minor athlete — must read, accept, and sign this Agreement and each consent in it (including the liability waiver and release, the indemnification, the media/likeness election, and the communications elections) on the minor athlete's behalf. 3. This requirement applies regardless of who pays for the training. It does not matter whether the minor athlete, a parent, a grandparent, a sponsor, or any other person pays for the membership or the onboarding fee — a parent or legal guardian must still hold an account and sign. Paying for training does not give a minor the ability to sign for themselves, and it does not waive the requirement that a parent or legal guardian sign.

Until a parent or legal guardian has signed this Agreement through their account, a minor athlete's account is not cleared to book sessions or begin training. PPL may decline or unwind any booking or participation by a minor for whom no valid parent or legal guardian signature is on file.

By signing on behalf of a minor athlete, the parent or legal guardian represents and warrants that they are in fact the minor's parent or legal guardian with full legal authority to enter into this Agreement on the minor's behalf, and they accept this Agreement, the waiver and release, the indemnification, and all other terms both individually and on behalf of the minor athlete and the minor athlete's other parents, guardians, heirs, and representatives, to the fullest extent permitted by Kentucky law.

Minimum Age Requirement

PPL Youth is for athletes ages 8 to 12. An athlete who is a young 13, or who is not yet 8, may be considered on the free consultation; PPL decides in its sole discretion whether an athlete is a fit for the youth program or for the main program, and may move an athlete between them.

Because every PPL Youth athlete is under 13:

The parent or legal guardian is the primary account holder and legal user. The athlete is a managed sub-profile within that parent's account and may not hold a standalone, unlinked account.
The parent or legal guardian signs this Agreement and every consent in it. The athlete cannot sign for themselves, whatever their age or who pays for training. See "Parental Consent and Athletes Under 18" above, which controls.
PPL handles the athlete's information consistent with the Children's Online Privacy Protection Act (COPPA).

When the athlete turns 13 they move onto PPL's main program. Two things change on that birthday, and PPL notifies the parent or legal guardian in advance of both: membership pricing moves to the main program's Fee Schedule, and the one-time $300.00 onboarding fee applies from age 13. Continued training after the athlete's thirteenth birthday is governed by the main PPL User Agreement, which the parent or legal guardian will be asked to accept.

The parent or legal guardian bears full legal responsibility for the athlete's use of PPL services, may monitor and manage all activity, progress, messaging and data associated with the athlete, and is the person whose contact information is used for any marketing communications they elect to receive.

Notice

Any legal or other notice will be deemed served on us if sent to Pitching Performance Lab, LLC by registered mail, return receipt requested, at our mailing address or its registered agent in Kentucky. If we send you notice by email or mail to mailing address or email address you provided to us or last most recently updated by you, the email will be deemed given 24 hours after it was sent; if notice is by mail, it will be deemed given when received by us as documented in the returned receipt.

Questions / Mailing Address

Should you have any questions concerning PPL, the App, or this Agreement, or if you wish to contact us, our mailing address is:

Pitching Performance Lab, LLC 949 National Avenue, Suite 118 Lexington, KY 40502 (859) 533-0965 info@pitchingperformancelab.com

Last Updated: September 14, 2026

This PPL Youth User Agreement is effective for all PPL Youth families as of the date above. Athletes 13 and older are governed by the main PPL User Agreement.